There are plenty of benefits to having off-site Hosted VoIP when compared to a more traditional system, or an on-site system. One of the best benefits is the price you receive. Hosted VoIP installation costs a lot less than other systems. Furthermore, call costs are much lower, with VoIP calls to VoIP calls usually being free.
Another advantage to having an off-site VoIP system is that the providers will install and maintain the system, meaning you don’t have to be an expert in business telecoms to have your own hosted VoIP system.
Another issue for businesses is the storage involved for having an on-site system, which usually includes the actual server itself, and all the cables. With Hosted VoIP, there is no server that needs to be installed as the call is routed to the company you use to host your VoIP. This call is then forwarded to your number.
As you may have gathered from the name “hosted VoIP” (voice over Internet Protocol) you are using your Internet connection rather than an actual line. Generally, as mentioned, internal calls are free. Furthermore, long-distance calls are usually provided at a rate much lower than even phone cards can offer.
Usually Hosted VoIP systems are a lot more reliable than conventional systems because they are hosted off-site. This means there is a team of support staff working to make sure everything is in order. Therefore, if anything does happen, you do not need to call in a team of support staff at £100 an hour because the issues will be dealt with by your host.
One of the biggest benefits for businesses is that call forwarding can usually be preformed to any number, including mobiles. Furthermore, putting calls on hold with music is a feature that is generally offered for no additional cost, and this can give the impression that your business is much larger than it actually might be.
Keeping existing phone numbers is normally no problem with providers like (BT, Virgin Media, TalkTalk, etc.). In fact, sometimes your Hosted VoIP Company will speak with your previous business telecoms company to arrange your transfer so you do not have to worry.
If you are a company, Hosted VoIP will be beneficial to your business. It gives you full telephone access, for a low cost, even if you are a company on the move.
